Contact · Brooklyn, NY
You want a real person on the line. Here’s how you get one.
Call, text, email, or fill in the form below. A human at Sorvana reads every message and replies the same business day. No ticket number, no phone tree.
Pick your speed
Which door fits your day?
Mid-patient and can’t talk? Text. Got a longer story? Email. Machine on fire? Call. All three land in the same inbox.
Text or call: fastest
Best for “the imaging PC just froze” and “I think we clicked something.” We pick up Mon–Thu 8am–5pm and Fri until 3pm. After hours, leave a message and we’ll get back to you first thing.
Email: for the longer version
Send a photo of your server closet, your current setup, or the scary email your staff almost opened. We’ll answer the same business day.
The form: when you’d rather type it out
Tell us your practice type, how many computers you have and what’s bugging you. We’ll reply with a few plain questions and a flat price in writing.
Before you reach out
What to have handy
None of this is homework. Whatever you’ve got is enough to start, and we’ll fill in the rest on the walkthrough.
Text us from the desk
- Roughly how many computersFront desk, operatories, the back-office laptop nobody admits to owning. A ballpark works.
- The software you live inPractice management, imaging, billing, email. Names are plenty, no versions needed.
- A photo of the router or closetDon’t tidy first. The messier, the faster we can tell what’s going on.
- Who currently holds the keysThe person with the admin logins, or “nobody knows.” Both are very common answers.
- What’s bugging youA scare, an audit coming up, or a hunch that something’s off. One sentence is enough.
Hours & the office
Find us near the park
| Monday | 8am – 5pm |
|---|---|
| Tuesday | 8am – 5pm |
| Wednesday | 8am – 5pm |
| Thursday | 8am – 5pm |
| Friday | 8am – 3pm |
| Sat & Sun | Closed |
Most work happens at your clinic or remotely, so our office is by appointment. Ring first and we’ll tell you when someone’s in.
Prefer a visit? Bring your laptop, your questions, and your coffee order. We’ll bring the whiteboard.
Brooklyn clinics, this one’s for you
Ready to lock it down? Say hi.
A $750 security assessment or a $1,200 workstation and backup overhaul, flat, written down before we start. Send the form, or just text us.
(917) 696-6178info@sorvanamanaged.com · Mon–Thu 8am–5pm · Fri to 3pm